Consumer Complaint Drafter
Generate formal legal notice to companies for product issues and service failures.
Enter Complaint Details
Your Legal Notice
What to Do Next
- Send this notice via Registered Post with AD (keep receipt)
- Also email a copy to company's official customer care email
- Wait 15 days for response
- If no satisfactory response, file complaint at consumerhelpline.gov.in or your local Consumer Forum
Frequently Asked Questions
File consumer complaint online at: 1) E-Daakhil portal (edaakhil.nic.in) for District/State/National Forums, 2) National Consumer Helpline (consumerhelpline.gov.in), 3) Company grievance portal first. Our tool generates the complaint format required.
Consumer complaint fees: Up to ₹5 lakh - ₹200, ₹5-10 lakh - ₹400, ₹10-20 lakh - ₹2,000, Above ₹20 lakh - ₹5,000. Senior citizens get 50% discount. Some states offer free filing for claims up to ₹5 lakh.
You must file consumer complaint within 2 years from: Date of purchase, Date of service, Date when defect was discovered. Time limit can be extended by Consumer Forum if sufficient cause is shown.
Yes! Consumer Forum can award: 1) Refund/replacement, 2) Compensation for loss, 3) Damages for mental agony (₹5,000-50,000 typically), 4) Litigation costs, 5) Punitive damages for deliberate negligence.
No lawyer needed! Consumer Forums encourage self-representation. You can file and argue your case yourself. However, for claims above ₹20 lakh or complex matters, hiring a consumer lawyer is advisable.
Required documents: 1) Purchase receipt/invoice, 2) Warranty/guarantee card, 3) Correspondence with company, 4) Photos/videos of defect, 5) Expert opinion (if any), 6) ID proof, 7) This complaint letter. Keep originals, submit photocopies.
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